We ship worldwide, most packages reach our customers within 10 business days. Some delays can occur but our support team are on hand to help you wherever we can. We ship from Sweden and the shipping duration, as informed to us is:

• EU including UK 3-5 days
• Eastern Europe 3-5 days
• North America 5-10 days
• South America 5-12 days
• Middle East 7-14 days
• Africa 7-14 days
• Oceania 7-14 days

These estimated times above are based on standard shipping & do not exclude free standard shipping. Processing time from order is normally 1-3 days.

We aim to make your shopping experience as seamless and affordable as possible. Here's what you need to know about shipping costs:

• Calculation Basis: Shipping costs are calculated at checkout, taking into account your location and the weight of the products you've selected. Given that most of our products are lightweight, this approach helps keep shipping costs reasonable.
• Cost Stabilization: Since 2018, we've witnessed five increases in postal costs. Despite these challenges, we've refrained from passing on the cost burden to our valued customers.
• Free Shipping: If you wish to enjoy the added benefit of free standard shipping, simply spend over $165 / €150 on your order. This offer extends to customers worldwide, regardless of your location.
• Transparent Fees: During the checkout process, you'll have full visibility of the shipping fees associated with your order. We also provide options to add insurance for your shipment. This insurance offers compensation for late deliveries, lost packages, and even damaged items. Please note that this compensation is separate from our company's policies and provides an extra layer of security for your valuable purchases.

We're committed to delivering not only exceptional products but also a hassle-free shopping experience. If you have any questions or require further assistance, our dedicated customer support team is here to assist you.

At My Foot Function, we want you to be completely satisfied with your purchase. If, for any reason, you need to return an unused item, please keep in mind the following guidelines:

• Sealed Items: Items with intact seals can be returned. However, once the seal is broken, returns cannot be accepted.
• Customer Responsibility: Customers are responsible for initiating the return process. We kindly request that you package the items securely to prevent damage during transit.
• Tracking and Insurance: To ensure a smooth return experience, we strongly recommend using a tracked and insured shipping method. This additional precaution, which often incurs only a small fee, provides peace of mind in case of loss or damage during transit.

Your satisfaction is important to us, and we're here to assist you throughout the return process. If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team.

When your package embarks on its journey from our logistic center, we'll keep you in the loop every step of the way.

Look out for an email notification containing your unique tracking number. With this number in hand, you can easily monitor the progress of your package by visiting our dedicated tracking page: Tracking page

Need assistance or have questions? We're here to help! Reach out to our dedicated support team at support@myfootfunction.com.

To expedite the process and better assist you, kindly include your order number in your message.

Your satisfaction is our priority, and we're committed to ensuring your shopping experience is as smooth as possible.